Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

The northern suburbs of Bangkok are under water. TSF evacuated its regional base and set up telephony operations in neighborhoods where the network had been affected.

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

The heavy rains in the autumn of 2010 caused major floods in southern Thailand and northern Malaysia. A TSF team deployed to the Hat Yai province, where water levels had reached 3m, to assess the state of communications networks. TSF supported relief efforts as well as the local population.

In response to the storm that blew over the south of France, the TSF headquarters offered assistance to local authorities in 4 departments of the southwest. TSF teams installed satellite lines in the Prefecture of Pau and in 11 towns in the region.

Thanks to the Libreville agreement that put an end to fighting between the Central African army and rebel armed groups, refugees gradually regained their village after two years of absence. TSF supported the rehabilitation project set up by IRC by installing radio links between the capital offices and the bush offices, as well as in vehicles to ensure the safety of humanitarian workers.

The prefecture of the Gard requisitioned TSF to provide telephone links across the Gard department following the floods in September 2002.

Faced with a strong national mobilisation, the Departmental Operational Centre of Fire and Rescue (CODIS) from the Haute Garonne region worked with TSF to coordinate its field teams